Terms of Service

1. General Provisions

These Terms of Service (the "Terms") govern the use of the website feeling.app ("Feeling.app", created by Rytis and Violeta).

By using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any of these Terms, please do not use the Website.

2. Service Description

Feeling.app (by Rytis and Violeta) is an Artificial Intelligence (AI) powered platform providing:

• Personal AI assistant for emotional support and reflective guidance
• Personalized responses based on user context
• Daily messages and inspirations
• Voice conversation feature (when enabled)

3. Registration, Free Trial and Account

3.1. Free Trial

When registering for Feeling.app, you receive 3 free answers (3 credits). This allows you to try the service before purchasing. During the free trial:

• You can ask 3 questions to the AI assistant (standard-length answers)
• Some features (Daily Message, Profile, Deep Answer, Voice Mode) are locked and become available only after purchase
• One person may create only one free account — abuse cases (repeat registration, IP/device manipulation) may result in account suspension

3.2. Registration Requirements

• You must be at least 16 years of age
• You must provide a valid and working email address (confirmation required)
• Password must meet security requirements (min. 6 characters)

3.3. Account Security

• You are responsible for maintaining the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Sharing your account with others is prohibited

3.4. Account Suspension

We reserve the right to suspend or terminate your account if:

• You violate these Terms
• You use the service for illegal purposes
• You deliberately attempt to harm the system or other users

4. Credits System and Payments

4.1. Free Trial

Every new user receives 3 free credits upon registration. This allows you to try the service with no financial commitment.

4.2. Purchasing Credits

• Credits are purchased through our partner payment system (ThriveCart) — one-time payments, no subscriptions
• Prices are displayed in EUR and may be changed
• Once purchased, credits are immediately added to your account
• Account and credits are valid indefinitely — no expiration date

4.3. Using Credits

• Standard answer: 1 credit
• Deep answer: 2 credits
• Daily message: 1 credit

4.4. Credit Validity

• Purchased credits are valid indefinitely as long as your account is active
• Upon account deletion, unused credits are forfeited

5. Refund and Cancellation Policy

5.1. Free Trial as Basis for Decision

Before purchasing credits, every user receives 3 free answers to evaluate the quality and suitability of the service. This provides the opportunity to make an informed decision before payment.

5.2. Refund Policy

5.3. Exceptions

Refunds are available only in the following cases:

• Technical error: if credits were not assigned due to our system error
• Double charging: if you were charged twice due to a technical error for the same purchase

In such cases, contact: help@feeling.app within 14 days of purchase, including payment details.

6. Prohibited Actions

By using the Website, you agree not to:

• Use the service for illegal purposes
• Attempt to deceive or manipulate the AI system
• Distribute malware or malicious software
• Attempt to gain unauthorized access to systems
• Impersonate other individuals
• Send spam or automated queries
• Resell or transfer the service to others

7. Intellectual Property

7.1. Our Content

The Website's design, logos, texts, and software are the property of MB VIOLETINIS RYTAS and are protected by copyright laws.

7.2. AI-Generated Content

• AI assistant generated responses are intended for personal use only
• You may save and use responses for your personal needs
• Mass copying and distribution of AI content for commercial purposes is prohibited

7.3. Your Content

Your submitted questions and conversations remain your property. You grant us a limited license to use this data for providing and improving the service.

8. Limitation of Liability

8.1. Service "As Is"

The service is provided "as is" without any warranties, except those expressly stated in these Terms.

8.2. AI Content Liability

8.3. Maximum Liability

Our maximum liability in any case shall not exceed the amount you paid for services in the last 12 months.

9. Service Changes

We reserve the right to:

• Change service features and prices with advance notice
• Temporarily suspend the service for technical maintenance
• Discontinue the service with 30 days' notice to users

In case of service discontinuation, unused credits will be proportionally refunded.

10. Applicable Law and Dispute Resolution

10.1. Applicable Law

These Terms are governed by the laws of the Republic of Lithuania.

10.2. Dispute Resolution

• First, we attempt to resolve disputes through negotiations (within 30 days)
• If unsuccessful, disputes are handled in the courts of the Republic of Lithuania according to the Company's registered address
• Consumers in EU countries may use the ODR platform: ec.europa.eu/consumers/odr

11. Changes to Terms

We may modify these Terms. We will notify about significant changes via:

• Email to registered users
• Notice on the website

Continued use of the service after changes indicates acceptance of the new Terms.

12. Contact

Questions regarding these Terms: